BINNARI SMS Terms

Last updated: September 25, 2026

1. What this program is

When you text with a business that uses BINNARI ("the Business"), an AI assistant answers on the Business's behalf. This program sends: replies to your inquiry, booking offers, appointment confirmations and reminders, follow-ups, review requests, invitations to come back, and occasional offers from the Business — the exact list matches the consent text you agreed to. BINNARI is a service provider that sends these messages for the Business; the Business, not BINNARI, decides what is offered.

2. How you join (opt-in)

You join the program described in Section 1 by checking the SMS consent box on the Business's inquiry form or web chat, at the phone number you provide. Consent is not a condition of any purchase. If you text the Business's number first, without having checked that box, that only starts a conversational reply to your message — it does not by itself enroll you in the full program in Section 1; separate written consent is still needed for that.

3. Message frequency

Message frequency varies based on your inquiry and any appointments or follow-ups. We do not commit to a fixed number of messages per month.

4. Message and data rates

Message and data rates may apply, depending on your mobile plan and carrier.

5. How to get help (HELP)

Reply HELP to any message. The HELP reply gives you the Business's website or email — a general contact path, not a phone number or named staff contact — and clearly states this is an automated reply, not a promise that a person will respond.

6. How to stop (STOP)

Reply STOP to any message to cancel. We process opt-outs immediately and send one confirmation text, then no more texts at all from that Business — this applies to every kind of text in Section 1, including replies, reminders and confirmations, not just marketing texts. Recognized keywords include STOP, QUIT, END, REVOKE, OPT OUT, CANCEL and UNSUBSCRIBE.

7. Carriers are not liable

Carriers are not liable for delayed or undelivered messages.

8. Supported languages

This program supports English, Spanish, Korean, Brazilian Portuguese, Arabic, Simplified Chinese, Vietnamese, French, Tagalog and Hindi. We reply in the language you write to us in.

9. Your information

See our Privacy Policy for how we and the Business handle your information, including how long we keep consent, opt-out and message records.

10. Changes

We may update these terms. If we make material changes to a specific Business's program, that Business's consent language will be updated and, where required by law, new consent obtained.

11. Contact

Questions about this SMS program: contact the Business directly using the website or email given in a HELP reply, or hello@binnari.ai / https://binnari.ai for questions about the BINNARI platform itself.